Pipstone.ai Pipstone.ai

Privacy Policy

Effective Date: January 19, 2025

Welcome to Pipstone. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our trading platform and services.

1. Information We Collect

1.1 Information You Provide

  • Account registration information (name, email, username)
  • Profile information (trading preferences, experience level)
  • Financial information (wallet addresses, transaction history)
  • Communication data (support tickets, emails)

1.2 Information Collected Automatically

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, trading activity)
  • Cookies and similar tracking technologies
  • Log data (access times, error logs)

1.3 OAuth Information

  • Google account information (email, profile name, profile picture)
  • OAuth tokens for authentication
  • No passwords are stored when using OAuth

2. How We Use Your Information

  • Provide and maintain our trading platform services
  • Process transactions and manage your wallet
  • Send important updates about your account
  • Improve our services and develop new features
  • Comply with legal obligations and prevent fraud
  • Provide customer support and respond to inquiries
  • Calculate and distribute referral commissions (MLM program)

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Third-party services that help us operate our platform (Supabase for authentication, Vercel for hosting)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or acquisition
  • Consent: With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication mechanisms
  • Secure OAuth 2.0 implementation for social logins

5. Your Rights and Choices

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Withdraw consent at any time
  • Export your data in a portable format

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. You can control cookie preferences through your browser settings. Essential cookies required for authentication cannot be disabled.

7. Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Account data is retained for the duration of your account and may be retained for up to 7 years after account closure for legal and regulatory purposes.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

9. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" above.

11. Contact Us

If you have questions or concerns about this privacy policy, please contact us at:

By using Pipstone, you agree to the collection and use of information in accordance with this policy.